IS THE LIGHT COMPATIBLE FOR INTERNATIONAL USE?

• YES, THE LAMPS COMES WITH  A USB CABLE AND THIS IS SUITABLE FOR INTERNATIONAL USAGE. 
• THE 4 PIECE CHARGING TRAYS COME WITH UK, EU OR USA PLUGS ON REQUEST.

MY LIGHT DOESN’T SEEM TO BE CHARGING?

• FIRSTLY, MAKE SURE THE LAMP  IS PLACED ON THE CHARGING BASE AND IS PLUGGED IN TO A POWER SOCKET. 
• MAKE SURE THE CHARGING BASE LIGHTS UP, THE RED LIGHT WILL INDICATE THAT IT IS PLUGGED IN CORRECTLY 
• IF THE RED LIGHT IS ON, THE CHARGER IS WORKING.
• ONCE THE LAMP IS IN POSITION ON THE BASE THE LAMPS LED WILL START PULSING INDICATING CHARGING. THE LIGHT WILL REMAIN CONSTANT WHEN CHARGE IS FULL.

MY REMOTE CONTROL ISN’T WORKING?

• THE ON/OFF BUTTON IS LOCATED AT THE BASE OF THE LAMP. IF THE REMOTE CONTROL ISN’T WORKING EITHER PUT THE LAMP IN CLOSER RANGE OR CHECK IF THE BATTERY IN THE REMOTE CONTROL NEEDS TO BE REPLACED.

OUR LIGHTS ARE MADE FROM HANDBLOWN MURANO GLASS. EACH ONE IS UNIQUE AND ANY VARIATIONS ARE PART OF THE DESIGN. 

THE LAMPS ARE MADE OF MURANO GLASS AVOID DROPPING OR YOU WILL RISK BREAKAGE.